Comment Card

Dear Valued Customer: Thank you for your business. Please take the time to complete this comment card. Your feedback is greatly appreciated!!

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Customer Care Department
	Excellent	Good	Fair	Poor
Courtesy and professionalism of receptionist? *	1	2	3	4
Courtesy and professionalism of dispatch? *	1	2	3	4
Courtesy and professionalism of service manager? *	1	2	3	4
Explanation of the scheduling and service call procedure? *	1	2	3	4

Service Technician
	Excellent	Good	Fair	Poor	N/A
Explanation of service/repair and related costs? *	1	2	3	4	5
Exhibited thorough product/service knowledge? *	1	2	3	4	5
Timeliness of service work provided? *	1	2	3	4	5
Ability to fix the problem(s) on the first call? *	1	2	3	4	5
Cleanliness and appearance of employee *	1	2	3	4	5
Displayed a professional manner/attitude? *	1	2	3	4	5
Overall performance of the Service Technician? *	1	2	3	4	5
Offer you a Planned Maintenance Agreement? *	Yes	No

Please send information on the following products and services:
Home Warranty Planned Maintenance Agreements Heating/Cooling Systems Indoor Air Quality High Efficiency Filter Humidifier Dehumidifier

Last Updated: February 18th, 2011 |